Got questions? We're ready to help you find the answer
How much are the fees in comparison to others?
NeteviaPay is phenomenal when it comes to credit card processing fees! With NeteviaPay, we offer transparent low rates that always beat the competition, and never ever have any additional or any hidden fees! Our merchants’ #1
preferred processing option is our 0% Processing Cash Discount Program. With this program you have absolutely zero transaction fees to worry about. Everything is taken care of by us, and your happy customers. The customer
pays it instead of the business. The way this program works is very simple: throughout the day you accept credit cards as a form of payment, the customer pays a small service fee to use a credit card and the business collects
the fee. If the customer pays in cash, they receive a Cash Discount of the same amount of the fee. At the end of the day, when the funds are batched out and sent to your bank, the service fees that you collected gets
separated and sent to the processor. This is how NeteviaPay earns revenue on the payment processing. And you as the business owner keep 100% of your sale proceeds. That is how you pay zero processing fees. Customers have
shown throughout the entire USA, in every single state, that they don't mind paying the service fee, so why pay your own processing fees? We recommend this program because it works, and because
If I start scaling my business fast, will I have any holds?
Nope. Your funds will not be held if your business scales quickly. The main goal is for your business to scale and grow quickly and continuously. and for life. If there are extremely large transactions in comparison to your
average transactions, these transactions are subject to be reviewed, before being fully deposited into your account.
We do this to ensure you and your customers are safely taking and giving payments.
How much will I be able to process?
There is no maximum amount to process. Here at NeteviaPay, we do our best to help our merchant family grow and expand with no restrictions. We do have a minimum processing amount of $5.00 per month. If you close down your
business for remodeling, or for some other temporary reason, let us know and we can remove this.
I've heard other well known processory hold peoples' funds without warning or good reason. Will than happen to me?
We do not hold funds without warning or without good detailed reason. If we see various extremely large transactions within a short time frame, these transactions will be subject for review, to ensure the safety of your
account, and your customers’ account. We would not want your customers’ to feel unsafe with your business, and we want to make sure that all payments given and taken are legit and not scams.
Do you have real customer support?
Yes! We offer customer processing support as well as technical support. Here is the number: (833) 291-5449. Extension 1 for sales and extension 2 for customer processing support.
Who handles your underwriting and risk?
NeteviaPay has our very own underwriting and risk management team. We also work closely with FirstDataBank and use the same guidelines and requirements.